Security and Trust at ViVV Labs
Our Commitment to Your Security
At ViVV Labs, security isn't an afterthought; it's the foundation of our platform. We understand that the trust our clients place in us is paramount. Our security program is designed to protect your data at every layer, ensuring the confidentiality, integrity, and availability of our services. This page provides an overview of the practices and infrastructure we have in place to keep your data safe.
Platform & Infrastructure Security
Our platform is built on the secure, world-class infrastructure of Amazon Web Services (AWS). This allows us to leverage a comprehensive suite of security tools and best practices to protect our environment.
- Threat Detection: We use services like AWS GuardDuty for continuous, intelligent threat detection to identify and prioritize potential security risks.
- Proactive Monitoring: We utilize AWS Security Hub to automate security checks and ensure our configuration adheres to industry best practices.
- Application Protection: Our platform is protected by an AWS Web Application Firewall (WAF), which helps defend against common web exploits that could affect service availability or security.
- Encryption: All data is encrypted in transit using TLS 1.2+ and encrypted at rest, ensuring your information is protected at all times.
Data Protection & Privacy by Design
Our commitment to data protection is reflected in the very architecture of our platform.
- No PII Processing: The ViVV Labs platform is designed from the ground up to operate without collecting or storing any Personally Identifiable Information (PII) from our clients' customers. Our service exclusively processes anonymized campaign metrics.
- UK GDPR Compliance: As a UK-based company, we are fully compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Access Control: We enforce the Principle of Least Privilege, ensuring that our team members only have access to the systems required to perform their job functions. All access is reviewed on a quarterly basis.
You can learn more in our Privacy Policy.
Penetration Tests
We believe in validating our security posture through testing. We engage in regular penetration tests on our platform. This proactive approach helps us identify and remediate potential vulnerabilities before they can be exploited, ensuring our defenses remain robust.
Responsible Disclosure
We are committed to working with the security research community to keep our platform safe. If you believe you have discovered a security vulnerability in our platform, we encourage you to let us know.
Please email the details to legal@vivvlabs.com. We will make every effort to respond to your report promptly.
Have Questions?
Security is a partnership, and we are happy to answer any further questions you may have about our practices. Please feel free to reach out to your account representative or contact us at legal@vivvlabs.com.