Let's Talk Growth.
Whether you're ready to see ViVV in action or just have a general question, here's how to connect with our team of marketing strategists.
Ready to Stop Guessing?
The best way to understand the power of ViVV is to see it work on your own data. Our complimentary Strategy Boost will analyze your accounts and reveal your biggest opportunities for growth. This is the fastest path to understanding your marketing's true potential.
Book My Free Strategy BoostSend Us a Message
Contact Information
Our Locations
New York
London
Email Us
General Inquiries: info@vivvlabs.com
Support: support@vivvlabs.com
Common Questions
Find answers to the most common questions about our platform and services.
What makes ViVV Labs different from other marketing analytics platforms?
ViVV Labs uses Integrated Impact Modeling (IIM) to provide a holistic view of your marketing efforts across all channels. Unlike traditional attribution or MMM approaches, our platform delivers real-time insights with actionable recommendations, without requiring a data science team to interpret the results.
How long does it take to implement ViVV Labs?
Most clients are up and running within 2-4 hours, depending on the complexity of your marketing ecosystem and data sources. Our team provides comprehensive onboarding support to ensure a smooth implementation process.
Do I need technical expertise to use your platform?
No, our platform is designed to be user-friendly and accessible to marketers of all technical levels. We provide intuitive dashboards and clear recommendations that don't require data science expertise to understand and implement.
What kind of support do you offer?
We offer comprehensive support including implementation assistance, regular check-ins, training sessions, and ongoing technical support. Our customer success team is dedicated to ensuring you get the most value from our platform.
Is ViVV Labs a self-serve platform or a managed service?
Currently, ViVV Labs operates on a hybrid co-pilot model, which our clients find gives them the best of both worlds. You get the full power of our AI platform combined with a dedicated team of expert strategists who manage it for you. This ensures you achieve maximum ROI from day one. We are on a path to a fully self-serve SaaS platform, and our current partners will be the first to access new autonomous features as they are released.
What exactly is the "Free Strategy Boost" and what's the catch?
The Free Strategy Boost is our complimentary, no-obligation analysis of your last 90 days of marketing data. Our team uses the ViVV platform to identify areas of wasted spend and uncover your biggest opportunities for growth. There's no catch. We believe it's the best way to demonstrate the power of our approach, using your own real-world data to prove the value we can deliver.
Who is the ideal customer for ViVV Labs?
Our platform and service are designed for growth-focused, mid-market brands and agencies that typically spend over £10,000 / $15,000 per month on digital ads. Our early users include fast-moving startups and creative agencies aiming to significantly increase output without sacrificing quality.
Which marketing platforms do you integrate with?
ViVV Labs connects seamlessly with all major digital advertising platforms, including Meta (Facebook, Instagram), Google (Search, YouTube), and TikTok. Our API-first architecture also allows for connections to a wide range of other marketing and data platforms to provide a truly unified view of performance.
How do you ensure the security of my marketing data?
Data security is our highest priority. We use industry-standard encryption and security protocols to protect your data both in transit and at rest. We typically access your platform data via secure, read-only API tokens, ensuring you always retain full ownership and control of your accounts.
Don't see your question here? Contact us directly and we'll be happy to help.
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