These documents outline the privacy and data handling practices for the ViVV Labs website and services, provided by Mohitso Media Limited.

Company Information:

• Legal Name: Mohitso Media Limited
• Trading As: ViVV Labs
• Company Registration Number: 12342482
• Place of Registration: England and Wales

Privacy Policy

Last updated: 28 August 2025

Introduction

Mohitso Media Limited (trading as "ViVV Labs") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we handle information in two distinct contexts: through our core services provided to clients and through our public marketing website.

Our Core Service & Client Data

The ViVV Labs platform is designed from the ground up to operate without collecting or storing Personally Identifiable Information (PII) from our clients' customers. Our service exclusively processes anonymized campaign metrics.

To allow our clients to access their data, we collect and process limited account information from their designated users (e.g., employees of a client company). This is limited to:

Account Information: Full name, business email address, and password for the sole purpose of authentication and securing access to our customer portal.

Usage Information: We may collect technical data (logs, IP address) related to a user's login activity for security and monitoring purposes.

Our Public Website & Marketing Activities

This section applies to information collected from visitors to our public website (vivvlabs.com) and through our marketing activities. When you visit our site or interact with us for marketing purposes, we may collect:

Information You Provide: Name, email address, and other details when you fill out a contact form or subscribe to our newsletter.

Information We Collect Automatically: Usage information, device information, and IP addresses via cookies and analytics services to improve our website.

Your Rights Under UK Law

As a UK-based company, we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You have rights regarding your personal information, including the right to access, correct, or request the deletion of your data. To exercise these rights, please contact us.

Data Security

We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure, in line with our security plan.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@vivvlabs.com

Data Handling and Deletion Policy

Last Updated: 28 August 2025

Our Philosophy

The ViVV Labs platform, provided by Mohitso Media Limited, is designed to operate without collecting or storing any Personally Identifiable Information (PII) from our clients' customers. Our service exclusively processes anonymized campaign metrics.

User Account Information

To provide our clients with access to their campaign data, we maintain user accounts on our customer portal. This account information is limited to the full name and business email address required for login and communication purposes.

Data Deletion Process

Upon termination of a contract or at the request of our client's designated administrator, all user accounts associated with that client will be permanently deleted from our systems. This action removes the name and business email address associated with each user. As we do not handle any other PII related to our clients' customers, no further deletion process is necessary.

Contact Us

For any questions about our data handling practices, please contact us at privacy@vivvlabs.com.